Jokabet Casino Terms of Use

These Terms and Conditions set out the rules that apply when you use Jokabet. They explain the relationship between you and us, the responsibilities of account holders, and the procedures we follow for promotions, payments and disputes. By registering or using our services you agree to comply with these terms and any additional rules published on the site.

Account responsibilities

You must provide accurate, current and complete information when opening an account and keep your details up to date. Account credentials are personal - do not share your login with anyone. You are responsible for all activity that takes place under your account. We may suspend or close accounts where we suspect fraud, money laundering, promotion abuse, multiple accounts, automated play or other misuse.

Eligibility requirements

To use our services you must meet the legal age and capacity requirements applicable in your jurisdiction and be permitted to access online gambling where you are located. We may refuse registration or restrict accounts from certain countries. If we request identity or residency documentation you must provide it promptly to allow continued access or withdrawals.

Acceptable platform use

Use the platform lawfully and in good faith. Prohibited conduct includes attempting to manipulate games, using bots or scripts, submitting false KYC documents, making chargebacks without contacting us, or otherwise interfering with the service. We reserve the right to investigate suspicious activity and take action such as withholding funds, limiting betting, or closing accounts where terms are breached.

General bonus and promotion rules

Each promotion has its own specific terms which will be published with the offer. Promotional terms may include eligibility, wagering requirements, game contribution rates, maximum bet limits while a bonus is active, expiry periods and withdrawal restrictions. We may cancel or amend promotions and withhold or reclaim bonus amounts where we suspect abuse or breach of the promotion terms.

Deposits and withdrawals

Available payment methods, minimums and processing times are shown in the cashier and may vary by country and account status. Deposits should be made from payment accounts in the name of the account holder; third-party payments are generally not accepted. Withdrawals may be subject to identity and source-of-funds checks and can be delayed pending verification. For large payments we may split disbursements for compliance reasons. Banking fees applied by payment providers are your responsibility.

Dispute resolution

If you have a complaint, contact our support team with full details and any supporting evidence. We aim to acknowledge and respond within a reasonable time and to resolve disputes promptly. If you remain dissatisfied you may seek independent advice. We will consider any legitimate account or transaction queries in good faith.

Updates to terms and conditions

We may update these terms from time to time. Significant changes will be published on the site and, where appropriate, notified to account holders. Continued use of the service after an update constitutes acceptance of the revised terms. If you do not accept a change you should stop using the service and close your account.